Baba — Shipping Policy

All Baba pieces are made to order in London. This means your item is not shipped from stock — it's cut, constructed, and finished specifically for your order once payment is confirmed.

Production time

Please allow 2–3 weeks for your order to be made. This timeframe begins once your order is confirmed and runs separately from shipping/delivery time. You'll receive a confirmation email when your order is placed, and a shipping confirmation with tracking once it's dispatched.

We know this is longer than off-the-shelf delivery — it's the trade-off for pieces made specifically for you rather than held in inventory. If you need an item by a specific date, contact us at natasha@bababytasha.com before ordering and we'll let you know if we can accommodate it.

Where we ship

We currently ship to: UK, United States, and the European Union (Express only for US/EU; UK gets Standard or Express) — [confirm if any other countries should be added]

Shipping options and rates

Transit times above begin after your item has been made and dispatched — not from the date of order. Total time to delivery = production time (2–3 weeks) + transit time above.

Carrier

Orders are shipped via DHL. You'll receive tracking information by email once your order ships.

Customs, duties, and import taxes

For orders shipped outside the United Kingdom, your order may be subject to import duties, taxes, and customs fees imposed by your destination country. These charges are determined by your local customs authority and are not included in the item price or shipping cost at checkout. You are responsible for paying any such charges upon delivery. We have no control over these fees and cannot predict what they may be, as customs policies vary widely by country.

Delays

While we do our best to hit the quoted production and transit windows, occasional delays can happen due to material availability, production capacity, or carrier issues outside our control. We'll keep you updated by email if your order is running behind schedule.

Questions

For any shipping questions, contact us at natasha@bababytasha.com.